Introduction to Your Charity Page and Dashboard

What is a Charity Page (Giviki)?

Your Charity Page, also called your Giviki page, is your organisation’s main donation page on Give.Asia.

This is the page donors see when they want to learn about your charity and support your work. From this page, donors can make one-time or monthly donations, view your active campaigns, support fundraiser-created campaigns, and start a fundraiser for your charity.

What is your Charity Dashboard?

Your Charity Dashboard is the backend space where your team manages your charity’s fundraising activity. You can think of it as your charity’s working area on Give.Asia. This is where different team members can:

• Create campaigns
• Manage events
• Update your donation page
• Access Fundraising tools
• Download fundraising reports

Dashboard Tabs Overview

Logging in

Login using your charity email and click "Manage charity" on your unique charity landing page to access the dashboard.

1. Finance

Use this section when your team wants to understand who donated, how much was received, and what funds are available for payout.

Analytics

Use this when you want a quick overview of your charity’s fundraising performance.

This is helpful when your team wants to check:

• How much was raised today, this week, or this month
• Whether donations are increasing or slowing down
• How your charity page, campaigns, and events are performing
• Overall donation trends across recent months

This section is useful for quick internal check-ins without needing to manually generate reports.

Donor

Use this when you want to understand who is supporting your charity. This is helpful for:

• Thanking donors
• Identifying regular or repeat supporters
• Understanding your donor base
• Planning donor appreciation or follow-up

This tab is not only for records. It can also help your charity build stronger relationships with supporters.

Donation

Use this when you need to check individual donation transactions. This is helpful for:

• Finance reconciliation
• Checking whether a donation came through successfully
• Downloading donation records
• Reviewing campaign or event donation activity
• Preparing internal reports

This is usually the tab your finance or operations team will use most often when checking donation details.

Related FAQs:

• Where can I view my donor records?
• Where can I find my charity's donation records?

Payouts

Use this when you want to check what funds are available to be paid to your charity.

Related FAQ: How and When does Give.Asia send donations to charities?

Matchup Grant

Use this when your charity has a dollar-for-dollar matching donations from corporate or other funding bodies/individuals.

This can encourage donors to give by increasing the perceived impact of donations.

Related FAQ: How can I showcase a matching grant on Give.Asia?

Reassign Donation

Use this when a donor accidentally donated to the wrong campaign and your team needs to move the donation to the correct campaign.

Related FAQ: How can I reassign a donation to the correct campaign?

2. Fundraising

Donate Page

Use this when you want to update your charity’s main donation page. Here, your organisation can update:

• Charity information
• Contact details
• Logo
• Header image
• Homepage banner

This matters because your donation page is often the first place donors see your charity. A clear and updated page helps build trust.

Preset Amounts

Use this when you want to guide donors on how much to give.

Preset amounts help make the donation decision easier. Instead of leaving donors unsure, your charity can suggest meaningful donation amounts.

For example:

• S$30 can support one meal pack
• S$50 can help one beneficiary for a day
• S$100 can support one programme session

This can help donors connect the amount they give with real impact.

Related FAQ: How can I change the Preset amount?

Campaigns

Use this when your charity wants to create a fundraising page for a specific appeal, programme, beneficiary, or cause.

Campaigns are best suited for:

• Donation drives
• Emergency appeals
• Community support initiatives
• Awareness campaigns
• Evergreen fundraising efforts

This is the most common fundraising format on the platform and is ideal for charities looking for a straightforward donation campaign.

Sample Successful Campaign:

• Ascending Hope Community Services' SG60 Food For Hope: Generations of Care with Vitamax
• MIJ Hub The Takeout Campaign 2025
• Sodexo Malaysia Sdn Bhd / Sodexo Singapore Pte Ltd's Stop Hunger Charity Gala Dinner

Related FAQs:

• Which campaign type should I choose for my charity?
• Video Practice: How to create a campaign for your charity?

Events

Use this when your charity is running a fundraising activity that involves participants, tickets, peer-to-peer fundraising, or event-day giving. It is useful for:

• Sport Challenges (Example: 2026 Splash Dash Relay)
• Fundraising Gala Dinners (Example: Metropolitan YMCA Singapore)
• Festive Celebration (Example: Santa Race Wishes by Make-A-Wish Foundation (Singapore) Ltd)
• Corporate/Society initiatives (Example: Padel for Cancer 2026)
• Large-scale fundraising activities (Example: Battle Cancer x REVL SG x Singapore Cancer Society)

Aside from collecting donations, event feature can support:

• Ticketing and registrations
• Peer-to-peer fundraising
• Co-fundraisers and team fundraising
• Sponsor showcases
• Team Leaderboard
• Event updates and milestones
• FAQ sections
• Event-day giving and live donation display

One of the key highlights of Events is that supporters can create their own customised fundraising pages under your main event campaign. If your event has teams, the leaderboard can also help show fundraising progress and encourage friendly competition.

Related FAQs:

• What types of events can Give.Asia support for your charity?
• How to Create a Charity Event with P2P and Direct Donation
• How to Create a Event with the Ticketing?

Widget

Use this when your charity wants to add a Donate button to your own website.

With the widget, supporters can donate to your organisation without needing to leave your website, creating a smoother and more seamless donation journey.

The widget supports:

• One-time donations
• Recurring donations
• Direct integration with your organisation’s website

This is especially useful for charities that already have active websites and want to centralise supporter engagement on their own platforms.

Related FAQ: How to manage our charity's Widget/Donate Button?

3. Volunteering

Volunteers & Activities

For Singapore-based charities, Give.Asia also offers a free volunteer management platform created together with SG Cares Office.

Through the Volunteering section, charities can:

• Create volunteer opportunities
• Manage volunteer attendance
• Track volunteer profiles
• Batch upload volunteer hours for larger activities
• Generate certificates for volunteers
• Reach new volunteers through Volunteer Centre
• Receive exposure to volunteers and corporate groups looking for meaningful activities

This is especially useful for charities that want a more organised way to manage volunteers without having to build their own system.

If your organisation is interested in using the volunteer platform, please reach out to your Support Sidekick.

Related FAQ: Volunteering FAQ

4. Kindness Shop

Items

Use Kindness Shop when your charity wants to show donors what their donation can support in a simple, visual way.

Instead of asking donors to give a general amount, you can list donation items or needs, such as meals, transport, school supplies, therapy sessions, or programme support.

This helps donors understand the tangible impact of their gift and makes the donation experience easier to connect with.

Related FAQ: What is Kindness Shop?

5. Staff

Use this section when more than one person in your charity needs access to the dashboard.

Once added, staff members can access and help manage different parts of the dashboard depending on their responsibilities.

This is useful for collaboration between:

• Fundraising teams
• Finance teams
• Marketing teams
• Operations

6. Other Tabs Requiring Assistance

Donor Fields

The Donor Fields feature allows charities to collect additional information from donors during the donation process. This will be useful if there are multiple programmes that you want donor to select or Membership-related donations.

This configuration requires assistance from your assigned Support Sidekick at Give.Asia.

Related FAQ: How can I custom Donor Field Form?

Settings

This page has all important organisation-level information. If you would like to update any of the information, reach out to your Support Sidekick directly.