Analytics and Report (for VC admins)

When you need to generate reports for MCCY or for your own internal reporting and analytics, you’ll use the Volunteer Centre Dashboard. This is where you can track activities, manage volunteer data, and export reports. The Appreciation Report is aligned to the MCCY reporting template, so your data is already organised in the required format. This makes it easier to prepare submissions for compliance or funding, while also showing stakeholders and volunteers the meaningful impact your organisation has made.

Access Your Volunteer Centre Dashboard

1. Log in using your staff email.

   

2. Click on your Name at the top right corner and select Dashboard.

   

3. Here you can access your Dashboard and other useful tools that will help you manage volunteers and charities. You can view overall analytics and trends.

   

Definition of keywords on Dashboard

• Unique volunteers: Each individual volunteer, counted once, no matter how many activities they joined.
• Non-unique volunteers: Total sign-ups, including repeat participation (e.g. if one volunteer signs up for 3 events, they are counted 3 times).
• Within locale: Volunteers whose registered address falls within the VC’s operation boundary (defined by postal codes).
• Outside locale: Volunteers with addresses outside that VC’s boundary
• Regulars are volunteers who complete 4 or more activities in a year. This is based on the same individual volunteer (unique volunteer).

Export an Appreciation Report

1. In the Dashboard, click on Appreciation Report. An Excel file will automatically download.

   

2. Open the file to view and use the data.