What is a Thank You Message?

A Thank-You Message is a personalised message that appears after a donor completes their donation.

It helps your charity thank donors immediately and make the donation experience feel more warm, personal, and meaningful.

What can I include?

You can add:

  • A short thank-you message
  • A photo
  • A thank-you video

A simple thank-you video is strongly encouraged, as it can help donors feel more connected to your charity and the impact of their gift.

Why should my charity use it?

A Thank-You Message helps you:

  • Show appreciation right after a donation
  • Build trust with donors
  • Make donors feel personally valued
  • Encourage donors to give again or share your campaign

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