What is a Thank You Message?
A Thank-You Message is a personalised message that appears after a donor completes their donation.
It helps your charity thank donors immediately and make the donation experience feel more warm, personal, and meaningful.

What can I include?
You can add:
- A short thank-you message
- A photo
- A thank-you video
A simple thank-you video is strongly encouraged, as it can help donors feel more connected to your charity and the impact of their gift.

Why should my charity use it?
A Thank-You Message helps you:
- Show appreciation right after a donation
- Build trust with donors
- Make donors feel personally valued
- Encourage donors to give again or share your campaign