How do I view, manage, and thank my donors?
IN THIS ARTICLE
How can I see who donated to my campaign?
You can view your donor list on the main campaign page, under the Donations tab

Can I get a list of all my donors' information?
You can view your list of donors by going to the View Donations tab under your campaign analytics.
- This section shows each donor’s name, donation amount, and time of donation, allowing you to track and acknowledge your supporters easily.
- Please note that, in line with data privacy and personal information protection policies, donor contact details (such as email or phone number) cannot be shared.
NOTE: If you’re fundraising on behalf of a charity, you may contact the charity directly, as they may have access to the donor details and can assist you further.

How do I post campaign updates or thank-you messages for my donors?
Sending updates and thank-you messages is a great way to keep your donors engaged and appreciated. Regular updates also help maintain your campaign’s momentum and visibility.
Follow these steps:
- Log in to your Give.Asia account that was used to create the campaign.
- Go to your campaign page.
- At the topmost part, you'll see the section prompting you to "Write an Update".

- Write your message.
- You can record a video and include photos or videos to make your post more personal.
- Click Add Photo to upload images.
- Click Add Video to upload a video or paste your YouTube URL in the field provided.
- You can also upload YouTube and Social Media Links and URLs.
- For YouTube, we kindly encourage you to use the normal YouTube videos.
- If it's YouTube Shorts, you will have to change the URL:
— YouTube Shorts URL: https://youtube.com/shorts/dOyKBnrQ0FE
— Change the word "shorts" to "embed": https://youtube.com/embed/dOyKBnrQ0FE
- Thus, use the new edited URL:

- When you’re done, click Save Update.
Tip: Posting updates regularly helps build trust with donors and encourages more people to contribute.
- See also: Thank You Video Message
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If you have any inquiries or need assistance, contact us at: [email protected].
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