How do I view, manage, and thank my donors?

How can I see who donated to my campaign?

You can view your donor list on the main campaign page, under the Donations tab

Can I get a list of all my donors' information?

You can view your list of donors by going to the View Donations tab under your campaign analytics.

• This section shows each donor’s name, donation amount, and time of donation, allowing you to track and acknowledge your supporters easily.
• Please note that, in line with data privacy and personal information protection policies, donor contact details (such as email or phone number) cannot be shared.

NOTE: If you’re fundraising on behalf of a charity, you may contact the charity directly, as they may have access to the donor details and can assist you further.

How do I post campaign updates or thank-you messages for my donors?

Sending updates and thank-you messages is a great way to keep your donors engaged and appreciated. Regular updates also help maintain your campaign’s momentum and visibility.

Follow these steps:

1. Log in to your Give.Asia account that was used to create the campaign.
2. Go to your campaign page.
3. At the topmost part, you'll see the section prompting you to "Write an Update".

4. Write your message.

• You can record a video and include photos or videos to make your post more personal.

• Click Add Photo to upload images.
• Click Add Video to upload a video or paste your YouTube URL in the field provided.

• You can also upload YouTube and Social Media Links and URLs.

• For YouTube, we kindly encourage you to use the normal YouTube videos.
• If it's YouTube Shorts, you will have to change the URL:

  — YouTube Shorts URL: https://youtube.com/shorts/dOyKBnrQ0FE

  — Change the word "shorts" to "embed": https://youtube.com/embed/dOyKBnrQ0FE

• Thus, use the new edited URL:

5. When you’re done, click Save Update.

Tip: Posting updates regularly helps build trust with donors and encourages more people to contribute.

• See also: Thank You Video Message