Where can I find my charity's donation records?

Managing donation details is essential for tracking contributions and ensuring transparency in your charity's operations.

Step 1: Log in

Visit Give.Asia or your branded giving website and log in to your account.

Step 2: Access Admin Dashboard

Look for the "Manage Charity" option in the top menu and click on it to access your charity's admin dashboard.

Step 3: Navigate to Donations

Within the admin dashboard, locate the "Donations" tab and click on it.

Step 4: Choose Date Range

Select the desired date range by clicking on "Select a date range" and choosing the start and end dates.

Click on the "Load" button to load the donation data for the selected period.

Step 5: Download Donation Details

Once the donation data is loaded, you can view the details on the screen. To download the details in CSV format, click on "Export to Excel".

By following these simple steps, you can efficiently manage and download donation details, enabling you to track contributions accurately and maintain transparency in your charity's operations.

How do I read the donations report?

Discovering how to track your donation report is essential for keeping tabs on your fundraising progress. Learn the information to stay informed and make informed decisions.

• Time (in UTC): Timestamps displayed on the charity dashboard are in Coordinated Universal Time (UTC) +0. Currently, there's no option to modify this setting.
• Donation Amount: The sum contributed by each giver to your campaign or charity.
• ID Payment: This ID serves as confirmation for the donation.
• Currency: While donations are typically displayed in SGD (Singapore Dollar), they will be synchronized with your charity's currency if it's different.
• Boosting Cost: The amount spent on boosting your campaign's visibility through advertising.
• Processing Cost: The fee incurred for processing transactions through the payment gateway.
• Net Donation: The final amount received after deducting the boosting and processing costs (if applicable).
• Charity Recipient: The name of your charity organization.
• Campaign Recipient: The name of the specific campaign to which the giver donated.
• Donor Information: Details such as the donor's name, email, and phone number, unless they opted to remain anonymous (indicated by "Y" for Yes or "N" for No).
• Tax Deduction: Indicates whether the donation qualifies for tax deduction. "Yes" if applicable, and "No" otherwise.
• NRIC/FIN or UEN: The giver's National Registration Identity Card/Foreign Identification Number or Unique Entity Number, provided during the donation process.

If you've customized donor field forms, the corresponding information will be synchronized and documented in the donation report.

The charity dashboard offers filtering options to help you locate specific donation-related details.

When downloading the donation list to Excel, the amounts will not be formatted as number. Therefore, to perform any related calculations, please click on the "!" symbol and select "Convert to Number".

Afterward, you can proceed with the necessary calculations.

By regularly monitoring your donation report, you gain valuable insights into your campaign's performance, enabling you to adjust strategies and maximize your impact. Stay informed, stay empowered!